Resumé

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Last updated June 26, 2010.

Objective

To work for a company where I can utilize my organization and user experience design skills.

Skills

Tools & Technologies:

• (X)HTML
• CSS
• Web usability and standards
• XML
• ASP
• mySQL
• ColdFusion
• JavaScript
• AJAX
• Microsoft Windows and Mac operating systems

Software:

• Questionmark Perception
• Adobe Captivate
• Adobe Photoshop
• Dreamweaver
• Visio
• Macromedia Flash
• Illustrator
• ImageReady
• Learning Management Systems

Concepts & Methodologies:

• Usability
• User testing
• Project management
• Requirements and usability analysis
• Site diagrams
• Flow charts
• Wireframes
• Competitive analysis
• User personas
• Quality assurance testing (QA)
• Web content accessibility guidelines (WCAG)

Work Experience

University of Michigan Health System - Ann Arbor, MI
Usability Specialist, Mar. 2007 - present

• Conduct usability studies for system improvements, observe users on the system and use their data to produce deliverables with statistics, recommendations, and supporting documents including wireframes and comps.

Project Manager, Oct. 2007 - present

• Manage enhancement process for system improvements, create scope documents for each enhancement with flowcharts, work with HTML, ASP, and CSS to make website updates, QA test enhancement implementation.

Instructional Designer, Feb. 2008 - present

• Create online learning modules and quizzes using client provided content, produce quality imagery using Photoshop.

Freelance Consulting, Mar. 2007 to present

• Enhance Candles, July 2009 - present
  Created website design and structure from conception to completion, created website logo, produced comps, and worked with PayPal purchase pages using HTML, CSS, JavaScript, and ASP.
• Magda's Cleaning, November 2009
  Created website design and structure from conception to completion, created website logo, and worked with PayPal purchase pages using HTML and CSS.
• Lawn Master Lawn Care, April 2009
  Update and restructured website template using HTML, CSS, JavaScript, and Flash
• LimnoTech, February 2008
  Recoded and restructured website using HTML, CSS, and JavaScript
• GlobaLens, January 2008
  Recoded website templates using HTML and CSS
• View the Rental, November 2007
  Designed and coded website using HTML, CSS, and ASP
• Lord of Light Lutheran Ministry, November 2007
  Redesigned and coded website using HTML, CSS, ASP, Photoshop, and ImageReady
• DataSmith Consulting, July 2007
  Coded website templates using HTML and CSS
• State Street Ann Arbor Art Fair, June 2007
  Coded website templates using HTML and CSS
• HR Analytical Services, March 2007 & August 2007
  Worked closely with client to redesign website from conception to completion, created website logo, produced wireframes and comps

Education

Eastern Michigan University - Ypsilanti, MI

• Technology Management Bachelor of Science, April 2009

Washtenaw Community College - Ann Arbor, MI

• Internet Professional Associate in Applied Science Degree, 2007
• Web Professional Advanced Certificate, 2007
• Web Technology Certificate, 2007

Awards and Memberships

• Usability Professionals' Association (UPA), Member, 2008-2009
• Dean's List, Eastern Michigan University, 2008-2009
• Divisional Scholarship, Internet Professional Program, WCC, 2006-2007
• National Deans List, High Honors, 2006-2007
• Phi Theta Kappa, International Honor Society, High Honors, 2005-2007